Terms of Use
Prestige Marketing Suites Pty Ltd and its subsidiary, trading as Prestige Modular Coolrooms, the ‘Prestige Group’, are committed to protecting the privacy of your personal information. You can access our full privacy policy at www.prestigecoolrooms.com
The primary purpose we collect personal information from you varies, depending on the particular service we are providing to you. For example, it might be any of the following services (Services):
to assist in the leasing and installation of modular coolrooms and freezers
to assist in the provision of related services such as site preparation, transport and logistics
We may also use or disclose the personal information for other secondary purposes, such as:
to invite you to events;
to provide you with sales and product updates that are relevant to you or your business;
to provide you with market offers, products and incentives;
to provide you with information on other initiatives undertaken by us,
to assist in our customer profiling, so we can provide you with an enhanced customer experience; and
for research purposes.
Our usual process of collecting personal information is to collect the personal information directly from you. However, we might also collect personal information from other sources, such as through forms you complete, from your transaction history with us, from rental consultants, website cookies, referrals, marketing and business development events, from our related entities within the Prestige Group, or from other third party providers. We will only collect the personal information from these other sources if it is in connection with the Services, or any secondary services such as those listed above.
The information is usually collected before and during the course of us providing the Services to you.
If you do not provide us with the requested information, we may not be able to provide you with the Services. In some cases, it may be possible for you to provide us with some but not other personal information. For example, if you are a prospective client, you do not need to provide us with all your personal information unless you wish to progress with a lease or transaction. You can ask us if this is possible when making initial enquiries.
Depending on the particular Service we are providing to you, your personal information might be disclosed to other entities, such as:
potential lessees;
tradespeople, maintenance specialists, transport and logistics operators; those associated with the delivery of all aspects of the Service
architects, designers, building partners and construction specialists associated with the design and building of our coolrooms and freezers
financial institutions;
external auditors and professional advisers;
government bodies;
other service providers or referral partners in order to provide the Services to you, or to assist our functions or activities (such as law firms, marketing agencies);
related entities within the Prestige Group;
third party technology providers, such as our data storage providers and email filter providers (for example, Salesforce and Great Plains databases); and
any other third parties incidental to us carrying out our functions as a professional marketing suites provider or in providing the Services.
From time to time, we may disclose your personal information to overseas entities if it is necessary in providing the Services to you in the most efficient way. For example, we use software providers that store information securely in the United States of America. We take all reasonable steps to ensure that the overseas entities use the personal information in a way that is compliant with the Australian Privacy Principles and other relevant privacy laws.
Our detailed privacy policy at www.prestigecoolrooms.com includes further information on how you can access and seek correction of your personal information and how you can complain if you believe there has been a breach of your privacy. The policy also contains information about how we will deal with a complaint.
If you have any concerns about the privacy of your personal information, please consult our full privacy policy at www.prestigecoolrooms.com or contact us for a copy. You may also contact our Privacy Officer on (03) 9384 8146 or by email at [email protected]